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Appointments

To make an appointment either telephone, call in at the Practice or click on the link above to use the online appointment booking service. 

Online Appointment Booking Service

To be able to use the online booking service, you will need to register online. To do this, please ask at reception for your personal registration details, which will be given to you the same day.
When you have your registration details, please click the link above to complete the registration process:

 

Once you have registered you will be ready to use the online facility.

Urgent or Same Day Appointments 

If you request an urgent appointment, the receptionist will ask you for a contact number. The triage nurse will phone you back to assess the nature of the problem and ensure that you see, or receive advice from the most appropriate member of the healthcare team as soon as possible. Please note that we cannot give a specific time for the return phone call, but it is important to leave a number that you can be reached on. 

Children will always be seen on the day. See below for more details.
Childrens Minor Illness    Appointments Leaflet

Extended Hours opening

As part of developing Primary Care in Stockport we have extended the opening hours we offer for routine appointments. This includes one Saturday a month at Hillgate Surgery for a nurse run clinic where you can attend for smears, annual review of your chronic conditions i.e. asthma and diabetes, health checks, smoking cessation etc.
We also offer evening GP and nurse appointments Tuesday and Wednesday at Offerton Health Centre.

  

Chaperones

It is Practice policy to offer a chaperone for any intimate examination, where the patient may feel vulnerable or where the doctor may decide a chaperone is needed. More information about our chaperone policy is Chaperone Policy.

 

Medical Students

For the past few years, the Practice has developed a strong link with Manchester University Medical School and welcome medical students periodically. If you do not wish the student to be present during your consultation with either the GP or nursing team, then please let the receptionist or GP/nurse know.

 

Cancelling Appointments

If you have booked an appointment that is no longer required or you cannot attend for whatever reason, then please contact the practice or cancel it online as soon as possible so that we can make this appointment available to other patients.

DNA Policy

Appointment Reminder Service

The Practice uses a text messaging service to remind patients of upcoming appointments. The service is 2 way and if you no longer need the appointment you can text back CANCEL (texts cost standard network rate) to make the appointment available for other patients. Please only use this word.

We may periodically use this service to alert patients to important news about our services such as reminders about flu clinics (to eligible patients).

In order to use this service, please ensure that the practice has your up to date mobile telephone number. If you do not wish to be contacted in this way, then let the reception staff know and we will indicate this on your records.

 
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