Repeat Prescriptions - Must be ordered 48 hours in advance of being due

Requests for repeat prescriptions must be made in person, in writing or you can use the online service provided by Patient Access by clicking on the link at the top of this page.

To be able to use the online repeat prescription service, you will need to register online. To do this, please ask at reception for your personal registration details, which will be given to you the same day. When you have your registration details, please click the link above to complete the registration process:

Once you have registered for Patient Access you will also be able to view your medication history, allergies and adverse reactions as well as ordering your repeat prescription and booking and cancelling appointments.

To avoid error; no repeat prescription requests will be accepted by telephone.

Repeat Prescriptions at Christmas

Repeat Prescribing Policy

Prescription Information

Hospital Prescriptions

Prescriptions can be returned by post if a stamped, self-addressed envelope is provided.

Please Allow 48 Hours for This Service

If you require a prescription urgently, please let the reception staff know and we will do our best to arrange this for you.

Medication Reviews

As most medications require regular reviews to ensure optimal benefit; from time to time you may receive a request to make an appointment to see the doctor or nurse. Please ensure that you act on this request and contact the Practice to make a suitable non-urgent appointment.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25
• a 12-month PPC for hormone replacement therapy (HRT) only is £19.30

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

EPS - A new way to get your medicines and appliances

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

Is this service right for you?

Yes, if you have a stable condition and you:

 don’t want to go to your GP practice every time to collect your repeat prescription.

 collect your medicines from the same place most of the time or use a prescription collection service now.

It may not be if you:

 don’t get prescriptions very often.

 pick up your medicines from different places.

How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:

 a pharmacy.

 a dispensing appliance contractor (if you use one).

 your dispensing GP practice (if you are eligible).

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.

Can I change my nomination or cancel it and get a paper prescription?

Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.

Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

If you are unhappy with your experience of nomination

You can complain to the pharmacy, dispensing appliance contractor (DAC) or GP practice. You can also complain to NHS England or their local NHS Clinical Commissioning Group (CCG) if your complaint cannot be resolved www.england.nhs.uk/contact-us/complaint/

For more information visit

www.hscic.gov.uk/epspatients