Are you feeling anxious, stressed or low at this time?
The PDF below has lots of helpful services you can access online or by phone, as well as help with practical challenges such as money, housing, food supply and reducing drugs, drinking or gambling
Find support in Stockport
If you need urgent help straight away you can contact the following services
- Samaritans - call 116 123 - available 24/7
- SHOUT - text SHOUT to 85258
- Hopeline UK (if you are under 35) - call 0800 068 4141 - 9am-10pm Mon-Fri 2pm-10pm weekends
- Dial 999 - in a life threatening emergency
Mental Health Support
Open Door is a new mental health crisis support service available 24/7 for all adults in Stockport. You can contact them on 0800 138 7276.
Appointments are also available via Whatsapp and Facebook Messenger. These can be booked by emailing firstname.lastname@example.org
Click here for more information on this service.
Advice for Parents during Coronavirus
If your child is feeling unwell make sure you seek medical advice – the doors of the NHS are still open.
This traffic light guide from the Royal College of Paediatrics and Child Health will help you decide whether you should phone NHS 111, contact your GP surgery, or go to the hospital.
Dr Carol Ewing, Chair, Greater Manchester Children’s Health and Wellbeing Forum, said: “Coronavirus is infectious to children but rarely serious. If your child is unwell or injured please do not delay. Get help. NHS 111, GPs and hospitals still provide the same safe care they always have.”
Go to www.gmhsc.org.uk for more details.
See picture below or click here for PDF
New Emotional Health, Wellbeing and Mental Health Services
Stockport Council and Stockport NHS CCG have formally launched 3 new emotional health, wellbeing and mental health services, which are available to residents of Stockport.
The services are:
Big White Wall - www.bigwhitewall.com/ which offers 24/7 anonymous support via a digital emotional wellbeing and mental health service, offers peer support for anyone over the age of 16 as well as support from trained clinicians alongside a range of helpful tools and resources. To access this, if you are a Stockport resident register by using your own postcode.
The establishment of the new 24/7 mental health helpline and (currently virtual) safe haven for anyone over the age of 18 in Stockport (0800 138 7276) provided by the charity Making Space.
An Emotional Wellbeing Hub which provides information, advice, and guidance for anyone up to the age of 25 for emotional wellbeing and mental health concerns. Access to this is through the Multi-Agency Safeguarding and Support Hub (MASSH) - 0161 217 6028 - 8:30am-5pm Monday to Thursday and 8:30am-4:30pm on Friday.
More information about looking after your health and wellbeing can also be found at: http://www.stockport.gov.uk/wellbeingcoronavirus
Please do make use of these services if you feel they are relevant to you and share the information with your friends, family and neighbours locally.
Dementia and Coronavirus - Support
Dementia Care Training are offering a telephone helpline for people living with dementia and their carers. The helpline will provide advice about supporting people with dementia during this difficult time.
Their number is: 07990 777 175
Available Tuesday and Wednesday 9am-1pm and Thursdays 3pm-6:30pm
Carers need to call NHS 111 or visit 111.nhs.uk if they think they or the person they care for has symptoms of coronavirus. If they are too unwell to continue in their caring role, carers should ring Adult Social Care on 0161 217 6029.
Kooth - online counselling and emotional well-being service for children and young people
Kooth is a FREE, anonymous, confidential, safe, online Wellbeing service, offering counselling, information, and forums for children and young people. Access 365 days a year to counsellors who are available from: 12 noon-10pm Monday- Friday, and 6pm-10pm Saturday and Sunday. Log on through mobile, laptop and tablet.
Kooth Information Poster
How to sign up to Kooth
Refuge - Domestic Abuse Helpline
Refuge is a charity for women and children who are victims of Domestic Violence. They recently launched a new digital platform to support women who are experiencing domestic abuse.
The website provides information and support where you can find out about your rights and options, contact helpline workers via a secure web contact form and find support to recognise the signs of domestic abuse.
The website address is: https://www.nationaldahelpline.org.uk/
The free 24hr National Domestic Violence Helpline: 0808 2000 247
Suffering with Heel Pain or Plantar Fasciitis?
From 6th April 2020, the Heel Pain clinic provided by Podiatry will no longer be a walk-in clinic. Patients will need to phone the Podiatry Booking Line to reserve their place.
The 1-hour group session provides information as well as stretches, taping and education on how to help you resolve your heel pain.
The session is held at 2:45pm every Tuesday (excluding Bank Holidays) on the 1st Floor at Kingsgate House, Wellington Road North, Stockport.
Phone 0161 204 4657 to book your place.
Stockport Plaza 60+ Drop-in Cafe Morning Launch
Stockport Plaza are launching a 60+ drop-in cafe morning on Wednesday 8th January 2020 10:30am-11:30am. The group will then run every Wednesday morning at those times.
The cafe is located upstairs and there is lift access on the ground floor.
Join them for a cup of tea and something to eat! It will be a great opportunity to meet new people to join activities with such as day trips or going to the cinema.
For more information you can call The Meadows on 0161 716 4505 and choose option 3 to speak to Louise.
You can find an information poster here: Stockport Plaza Launch Event
Dementia Friendly Cafe
St Ann's Hospice hold a Dementia Friendly Cafe on the first Tuesday of every month. It runs from 1pm to 3pm and is held at The Being You Centre at St Ann's Hospice in Heald Green.
You can drop in for refreshments, a variety of arts and crafts or enjoy a relaxing massage.
For more information call 0161 498 3612.
Safe and Well - Greater Manchester Fire & Rescue Home Visits
Greater Manchester Fire and Rescue can help and advise on a range of issues including health and crime prevention. They offer free Self and Well visits to your home which includes:
- Identifying and offering advice about fire risks in your home
- Ensuring your home has working smoke alarms
- Putting together an escape plan in case of fire
- Talking about the health and well-being of the whole household
- Advice about home security
- Directing people to services and activities that may benefit them
To arrange a visit, call the free-phone number 0800 555 815 Monday to Friday 9am-7pm.
ADHD Parenting Group
Running on the last Thursday of every month, the group is a chance for parent support and a great opportunity to socialise.
For details on the date, times and location please click here.
Are you a Carer?
Do you care for a friend or family member? If so, you can register as a Carer with Signpost and sign up to receive a Connecting Carers Card. These cards are designed to encourage carers to think about what would happen if they were no longer able to care for their loved one. The cards can also be used as evidence to show that you are a carer.
To get a card you can email email@example.com or call her on 0161 442 0442 and ask for a registration form. When you receive your form, simply fill it in and return it along with a clear photograph of yourself and Signpost will print your card and post it out to you. You will also receive information about where you can use the card for discounts. You will also be asked a few questions and Signpost will make you aware about the other things they do to support Stockport's carers.
For more information about the help and support Signpost can offer you can visit their website: www.signpostforcarers.org.uk
Shingles Vaccination - Who's eligible?
If you are 70 years old, or in your 70's and born after 1st September 1942 you are eligible for a free shingles vaccination. You are also eligible if you are 78 or 79 and not yet had the vaccine.
For more information on the eligibility criteria please view the poster below from Public Health England:
Shingles Eligibility poster
Sue Ryder Online Community - Bereavement Support Service
The Sue Ryder charity provides an online bereavement service. The Sue Ryder Online Community is open to anyone affected by bereavement or terminal diagnosis. It offers free, 24/7 practical and emotional support from mobiles, computers and laptops for anyone coping with the loss of a loved one.
In 2018, the service was visited more than 28,000 times every month and 94% of users say that the site helps them to feel less alone.
The forum is moderated by the charity to ensure it is a safe and supportive environment. You can browse existing conversations or become a member to start your own. Users can remain anonymous if they wish.
You can join the online community at www.sueryder.org/notalone
Telephone: 0808 164 4572 / Email: firstname.lastname@example.org / Website: www.sueryder.org
The charity is also on social media. You can like them on Facebook /SueRyderNational or follow them on Twitter @sue_ryder
Are you experiencing sight or hearing loss?
Around 20% of people in Stockport have a sight or hearing loss that affects their everyday life. Walthew House is a Stockport charity that provides practical and emotional support to people with sight or hearing loss. For more information, please click here.
We use Chain SMS to message patients
Chain SMS is a system which allows us to easily send text messages to patients for easier, quicker and secure communications.
Some examples of how the Practice uses this system include sending out reminders and notifications, sending advice at the end of a consultation and asking you to make an appointment (e.g. for a medication or chronic disease review).
The Practice name will always be at the bottom of the message and you will not be able to reply to them.
Please ensure we have your current up-to-date mobile number. If you don't want us to contact you in this way, please let Reception know.
The Northern contraception, sexual health and HIV service - Online Booking
The service which is available at the Choices Centre/Central Youth in Stockport now operates an online booking system.
You can go to the Northern at Choices Centre/ Central Youth for :
- Contraception incl condoms
- Pregnancy testing and advice
- STI Testing (non symptomatic)
- Information and advice
- Emergency Contraception
- STI testing & treatment (symptomatic)
- HIV Services
- SRE Youth Working Team (Under 25s - 0161 204 5899/ 5926)
- CY Counselling (Under 19s)
From Monday 4th November, online booking slots for the following day will be released from 8:30 am rather than 12 pm
For more information about the online booking system click here.
For more information about clinics including days, times and locations click here.
For more information about the service in general click here.
Patient Webinars - IBS/Coeliac Disease/IBD
The Patient Webinars website has been developed by NHS Dietitians to provide information and advice to people who have been diagnosed with IBS, Coeliac Disease and IBD.
A variety of free webinars are available for people to watch and listen to and a number of useful links and handouts for each condition are also available to read and download.
A webinar is an online presentation which allows viewers to listen to expert NHS Healthcare Professionals. You can listen anywhere at any time on a mobile, tablet, laptop or computer with a Wi-Fi or 4G internet connection.
Visit www.patientwebinars.co.uk for more information and to access these resources. You may be asked to complete a short survey prior to or after watching a webinar. You can also follow them on twitter to stay up-to-date with the latest webinars, information and advice - @patientwebinars.
Walking Football - 50+
Stockport County Community Foundation presents walking football! Sessions are for ages 50+ every Friday 11am to 12noon at Power League Stockport. Refreshments are available.
For more information call 0161 286 8888 - option 3, or email email@example.com. You can also visit their Facebook and Twitter pages @SCFCFoundation.
Hospital Prescriptions - January 2019
We are no longer able to issue medications that have been prescribed by Hospital Specialists using Hospital prescriptions. These prescriptions must be dispensed by the hospital pharmacy.
We will add the new medication to your regular prescription if required once we receive a letter from your Specialist.
This Policy has changed to ensure patient safety.
Choose to Change Weight Management Service
Fed up of dieting and want to learn how to manage your weight?
Are you ready to make positive lifestyle changes to improve your health?
If so, then join a FREE weight management service: Choose to Change.
The FREE programme differs from traditional weight loss programmes as it encourages lifelong changes to eating habits rather than short term diets. It helps people overcome their barriers to weight loss, make sensible food choices and become more active. It has produced many successful results.
You can access the service via a health professional referral such as a GP, Nurse or Dietician.
For more information on how the programme works, what you can expect and how to join, please click on the link below:
Choose to Change Weight Management Service
NHS Prescription Services privacy note
The NHS Business Services Authority (NHSBSA) provides services on behalf of the NHS.
As Data Controller, they are responsible for how your information is used and explaining that to you.
Click below to view their patient information poster to find out how they handle your prescription information.
NHS Prescription Services privacy note
Alternatively, click on the link below to find out more:
7 Day Primary Care Access
To compliment our improved access, we are pleased to advise you that arrangements have been made in Stockport for 7 day access to GP and Practice Nurse ROUTINE appointments - Saturday 9am - 3pm, and Sunday 9am - 1pm.
The appointments can be booked in advance by contacting the surgery during normal opening hours, and we will arrange for someone to contact you to book in. Appointments are likely to be limited but will be particularly helpful if you struggle to get in during the working week.
Click here for more info!
LEAP (Local Energy Advice Programme)
The Local Energy Advice Programme is a free energy and money saving advice service. LEAP can help you to save money and to keep your home warm and cosey. If you're eligible, you will get a free home visit from a Home Energy Advisor.
Visit the LEAP website for more information and to see if you're eligible.
Information Sharing - Stockport Foundation Trust
If you need to go to A&E from November 2017 the doctor or nurse treating you may ask to see your GP medical record.
Click here for more information
You have a right to opt out if you wish and you can download a form here
*If you have previously opted out of LOCAL record sharing, this will remain in force. You can change your mind, if you decide to - just let us know.
The practice is offering a health check to all eligible patients who have never had a health check before. If you are aged between 40 and 60 and have not yet been contacted please phone the surgery and book an appointment with the health care assistant for a routine health check.
Stockport Health and Care Record
As a Stockport resident, you may receive care and treatment from a number of places such as your GP practice, hospital and community services who will all hold information about you. In order for professionals to provide you with the best possible treatment and support it is important for them to have quick access to the information they need, which may be held by someone else who has provided you with care. In the past this was often done by fax, phone or post which can be slow. To improve this we have now moved to sharing information electronically. In Stockport this is via the Stockport Health and Care Record and the Summary Care Record.
To read more about this please click Stockport Health and Care Record Patient Leaftlet
If you do not want your information shared please below to download a form which can be completed and handed into the surgery.
No Consent Form
Named Accountable GP
The practice is required by the Government under the terms of the latest GP contract to allocate all patients a named accountable GP.
All patients are now registered with the practice and you can book an appointment with any of the doctors. This is purely an administrative exercise in order that patients can have a named responsible GP should they require them.
For convenience if you have a medical card your accountable GP will be the named doctor you are registered with. Patients registering over the last 2-3 years will not have received a medical card as these are no longer routinely sent when registering with a new GP.
However, the practice does keep a record of your registered (accountable) GP. If you wish to be told the name of your accountable GP, please ask the receptionists when you are next in the surgery.
Please note: there is no need to telephone the practice for this information.
If you need input from a variety of health professionals, then you can discuss these with the named GP if you wish. Alternatively you can discuss these with any of the other doctors.
Having a named GP does not prevent you seeing any other doctor in the practice. Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor.