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After a very challenging 2 years we would just like to say how much we appreciate the patience and kindness shown to us by many of our lovely patients. Keeping us going with your kind words, cards & biscuits! When we receive encouragement like this...............

To all at the "best practice in the land" Thank you all so much for looking after us for so many years. There's always a smile and a welcome on the mat, nothing is too much trouble. We consider ourselves extremely fortunate. We hope you have a peaceful Christmas and a less stressful 2022

..............it really puts a smile on our faces. Thank you!


IMPORTANT REMINDER:

The practice telephone number is:

0161 983 9166

Please store this in your phone to avoid dialling incorrectly

Thank you


IMPORTANT INFORMATION

***COVID BOOSTER VACCINATIONS***

The Heatons PCN (Heaton Moor Medical Group, Heaton Mersey Medical Practice and Manor Medical Practice) are putting on extra covid booster vaccination clinics at multiple venue’s to help get all our patients vaccinated as soon as possible.

You may have received a text from us if you are aged 18+ which allows you to click on a link and book directly into one of our clinics.

PLEASE DO NOT CONTACT THE PRACTICE AS YOU WILL NEED TO BOOK VIA THE LINK IN THE TEXT.

Clinics are being held at

 Bosden Moor Surgery, Fulmar Drive, Offerton, Stockport SK2 5JL on

Wednesday 5th January

Thursday 6th January

Friday 7th January

Wednesday 12th January

Thursday 13th January

Saturday 15th January

Wednesday 19th January

Thursday 20th January

Thursday 27th January

Heaton Moor Medical Group, 32 Heaton Moor Road, Stockport SK4 4NX on

Saturday 15th January

 

Alternatively you can still book into one of the mass vaccination clinics by calling 119 or by booking online - https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/

If you already have an appointment booked at an alternative clinic please do try to keep it if you can so that appointments are not wasted.

 


CURRENT RESTRICTIONS AT MANOR MEDICAL PRACTICE 

For the time being there will be no changes here at the practice. Patients coming to the surgery will still need to wear a mask, use the hand sanitiser and socially distance. Our staff will continue to wear appropriate PPE.

We have made this decision as often patients coming to the surgery are sick or vulnerable so we feel that these precautions will help to protect everyone. We also need to minimise the number of our staff catching Covid so we can keep a functioning service, so for this reason alone these measures are vital.

Our consultations will continue, these might be offered as face to face, by phone or by video. It is worth noting that we are consulting with higher numbers of patients than we ever did before the pandemic, whilst also playing a big part in the vaccination programme too. Our doors have remained open throughout the pandemic, but just in a different way.

We hope you will understand why we need to continue with these measures and keep the surgery as safe for everyone as we can. We have all come so far in trying to minimise the impact of Covid, let’s continue to stay safe together.


COVID-19 VACCINE SCAM - BE AWARE!!

We have been alerted to a scam asking patients to submit their bank details via text or email to book their Covid-19 Vaccine.

Please DO NOT give your bank details to these scammers. The NHS will NEVER ask for such details. 

Please share this information with any vulnerable friends and family members who may fall victim to this fraud.


If you need to arrange a Covid-19 Test please call 119 or go online to 

https://self-referral.test-for-coronavirus.service.gov.uk/antigen/name 

If you need an isolation note

Use this service if you have to stay at home because of coronavirus and you need a note for your employer.

NHS 111 Isolation Note

Do not contact reception, thank you


              A Message from our Wellbeing & Self Care Coordinator

I know that the past few months have been really difficult, and my role at the practice is to provide support around issues which matter the most to you, and those affecting your wellbeing which are non-medical.

This may range from low mood, anxiety and worry about lockdown ending, to financial or housing issues.

I am offering phone appointments at the moment, and I am here to talk through these difficulties or to help you find the necessary services to enable you to move forward.

If you feel that this is something which would help you please contact the surgery to arrange a phone appointment. Caitlin - Self Care & Wellbeing coordinator


 or 


Have we got your phone number?

Please inform reception if you have updated your telephone numbers in case we need to contact you by phone


          Our Practice                     

Established in 1915, we are a busy Medical Practice serving more than 9000 patients. We are based at two sites: Offerton Health Centre and Hillgate Surgery.

As our doctors work at both sites; we ask all patients, where possible, to attend available appointments at both sites (especially if you wish to see a particular clinician). Manor Medical Practice has both male and female doctors, allowing patients the choice of which doctor they would like to see.  

We are linked to organ donor registration and our nurses have Diplomas in Asthma and Diabetes. We provide other services such as joint injections and family planning advice.

Our buildings are suitable for disabled access and have disabled toilet facilities. There is a large car park at Offerton Health Centre and free 1 hour on-street parking at Hillgate Surgery.

We offer a wide range of appointment times with some appointments available from 7.30am and after 6.30pm.


 New - Patient Triage Tool

Here, you can;

  • Contact us about (non urgent) medical issues

  • Seek Accredited online advice (NHS Website)

  • Ask for help on admin matters such as, Test results, Fit (Sick) notes, Doctors Letters, referrals or anything else

Just click below and follow the directions. Where appropriate, this sends a secure form which will be saved into your medical records and then responded to.
Please note that if the most appropriate person to respond is not immediately available, it may take longer than 3 days. However if you have not heard after a week please contact us.

Go to Patient Triage

                                            



7 Day Primary Care Access

All patients registered with a GP Practice in Stockport can now book a routine appointment, up to 2 weeks in advance, in the evenings and Saturday & Sunday's.

You may not be able to see your own GP but you will be seen by a suitably qualified health professional such as another GP, Healthcare Assistant (HCA) or Practice Nurse.

Click here for more info

New A&E GP Records Access

From November 2017, clinicians in A&E departments will start to use a system that will allow them to have access to your full GP records. Unless you opt completely, each time you attend A+E for emergency treatment, you will be ask for your permission for the clinicians to view your medical records. For more information, please click here.

What happens when you are referred by your GP to see a Specialist?

Please click here to view a leaflet that describes what you can expect to happen when your GP refers you to see a specialist or consultant, at a hospital or a community health centre.

Patient Information Leaflet

Please click on the link below to view our Patient Information Leaflet.

Patient Information Leaflet

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Statement of Purpose

Fair Processing Notice

 

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To register for online access please ask at reception for an account letter. If you have a letter and wish to complete your registration please click here.

If you are having difficulty with Patient Access please click here for support.

(Site updated 05/01/2022)

Contact Details

Manor Medical Practice

Contact Telephone

0161 983 9166
0161 983 9166

Hillgate Surgery

Contact Telephone

0161 983 9166
0161 983 9166
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